Customer Service Academy
- October 22, 2021
9:00 am - 4:00 pm
We all know that customer service is the most important element of creating a successful, thriving business – especially as we find our resilience after the year we all just experienced!
Your reputation, and that of your business, is based on your service quality, yet oftentimes we are just paying lip service. Knowing it and actually doing something to improve it are two different things! You’ve heard keeping current customers is cheaper than recruiting new ones,
but new customers are equally, if not more important!
Did you know…
- Word-of-mouth is the best way to build your business?
- People form a first impression within seven seconds?
- Your customers don’t care what you know, until they know
- Customers are willing to drive further and pay more for better
If you didn’t, or just don’t know where to start – we’re here to help!
Join us for a fun-filled day (yes, you read that right!) and leave with the tools to help your business grow from good to GREAT!
ALL-DAY SESSION PRICE: $239 per person.
DATES : Friday, October 22 from 9:00 a.m. – 4:00 p.m.
Please note: This is an in-person session and space is limited.
To register, contact Jenny Molinar at email@example.com or call 805.305.0279.